From anecdotes to evidence
Stories open doors; data keeps them open. Convert qualitative wins into countable signals: decisions made, experiments launched, tools retired, meetings shortened. Correlate with cycle time, cost‑to‑serve, and customer satisfaction. Use statistical humility; direction matters before precision. Publish an internal memo summarizing learnings each month. Share a tricky attribution puzzle you face, and we’ll suggest a measurement design that respects confounding variables while staying practical for small teams.